Facebook

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I’ve started a business with the Better Half.
And for that I made a few ads that I wanted to boost on Facebook to get a larger reach. You’d think that’s a straight-forward piece of design, right?
WRONG!
Facebook has a few rules to live by when you want to boost posts on their website. That’s fine, of course. And if it was all logical, it would be even finer (is that even proper English? 😉 ).
But it’s not as fine as it sounds.
The rule over which I kept on tripping was the 20% text rule. In order to be allowed to boost an ad on Facebook, the ad is not allowed to have more than 20% text. And that’s where everything goes south.
I don’t know if there are actually PEOPLE checking the posts submitted, or if that’s a totally automated “optical character recognition” kind of thing, but there are two major flaws in the system where Facebook fucks up royally (excuse me my french).
1) They don’t understand logo fonts. So everything that has a logo in it consisting of text, is seemingly considered as… text.
2) They work with a grid system. A 5 x 5-box grid. Regardless of the size of the ad, everything is divided in a 5 x 5-box grid and you’re supposed to click the boxes in the grid that contain text. If you have more than 5 boxes clicked, you have more than 20% text and your ad is rejected for boosting.
The problem with this is, if I have only ONE letter in one box, that WHOLE box is considered to have text. If that letter happens to be exactly on the division of the grid, it will be in two boxes, and thus TWO boxes are considered to have text.

Facebook Ad Example 1

An ad that would -supposedly- fail according to Facebook’s 20% text rule

Left a 125 x 125 mm square made in InDesign with the letters on the grid division. Right the grid from Facebook where you have to indicate what boxes contain text. When done properly, it indicates that this ad has 40% text. Of course that’s not true, and if there are ACTUAL people checking this, you will get away with it, because it has maybe 5% text. But a computer is stupid. If this is done automatically by OCR, then you’re screwed.

Another problem with this system is, that they use this grid, the 5 x 5-box grid, on EVERY ad. Regardless of its size. So I put out another test.
In InDesign I made a document of 150 x 2500 mm, so a super long, narrow document. I put a bit of text in the top and in the bottom. See what happens:

Facebook Ad Example 1

Another ad that would -supposedly- fail according to Facebook’s 20% text rule

Facebook’s app to check your ad squeeeeeezes that complete document into a smaller space. The text is somewhat stretched, so it’s unproportionally scaled, but according to the boxes checked, that ad still has 40% text. And that’s nowhere near right

The initial add that I posted DID have more than 20% text.

Facebook ad, rejected

Initial ad that was rejected because it had too much text.

So that was right. But then I changed it, took away the majority of the text (two versions in between), until only this was left:

 

Facebook ad, rejected

Ad that was initially accepted, but then rejected after all.

So this one was initially accepted, it ran for about an hour, and then I STILL got a mail that it was rejected, due to the 20%-text rule.

So I really believe that they have no clue about logo fonts. In this last case the ACTUAL text is only in the red stamp and next to it, and those fall exactly in the second row of the grid. They clearly calculated the diver’s log, which is a logo font and the Reconnect Discover logo as text.
But then again, if you look at it closely, and look at the EFFECTIVE amount of text in the image, so the part that is really text and not the boxes that Facebook has indicated as being completely text, then all that is left is maybe… 10-12%? And in the example below I’ve even added the logo font that is Diver’s Log (which isn’t text, but a logo / image):

Actual text in the image

The actual amount of text in the image in blue, the text in the image according to Facebook in red (Diver’s Log not included in this).

Right now I’m a bit at a loss. If they really do also consider the Reconnect Discover logo a bit of text, there’s no way this ad would ever get through.
If they would only consider the top part text, I would have to design it like this:

Facebook ad, approved?

I’m a designer. A visual artist. I create nice things.
And that idiotic 5 x 5-box grid of Facebook prevents me from making nice things. No designer in his right mind would make something like this. By default any design would cover exactly the division of grids. It’s a rule of thumb. That also goes in photography. You put things on the division lines, because instinctively that’s where your eye draws to first.
And Facebook is putting a plug in that.
So F**K YOU, Facebook.
Now… Since this is my own website, and I can freely advertise anything I want here, I’ll put the original ad here once more.
Go check out the website, and go get your Diver’s Log. It’ll be one of the best decisions you’ll make in 2014. I promise 🙂

Facebook ad, rejected

 

Edit to add, at 13:39.

Just for the fun of it, I boosted this post on the fromadifferentangle.net Facebook page.
This was at 12:09:

FB ad approved

At 12:09 I boosted the post on the fromadifferentangle.net Facebook page. It was approved.

Then at 13:39 I get a message from Facebook, saying that the ad to boost my post was rejected. It had, by that time, generated just over 600 views and I was charged $ 1,32 for it.

FB ad rejected

At 13:39 I got a message from Facebook saying that the ad for boosting the post was rejected, because there was too much text in it.

So first the boost was approved. I’ve boosted a good number of posts on the fromadifferentangle Facebook page, and they have ALL -without any exception until now- been accepted. Why? Because it’s a LINK. It’s a link to a post, not an image ad.
Now one can start thinking: WHY did they reject this boost? Was it because I was badmouthing Facebook? Or was it because I was basically promoting the ad that they wouldn’t let me promote through Reconnect Discover Facebook page?
It’s a very dubious case.

Do leave your input, if you know the answer.

So a couple of days ago I wrote about someone using my picture as their profile picture on Facebook. I dropped the person a few messages, to no avail (of course).
But that wasn’t the end of it. I wasn’t done with my reverse search, and lo and behold, I ran into another profile on Facebook that was using another picture of me as their profile picture.
I put a status update about it on Facebook, after which a whole number of my dear friends reported the particular person and the profile. As did I myself (since I didn’t get any reply to my messages from this guy either).

Facebook profile

The Facebook profile which is using my picture

I thought that Facebook had already removed the other account (the one I wrote about in the previous blog post) and I praised Facebook for its effectiveness. However, after today’s mail from Facebook I started doubting if it was really Facebook who removed the other profile, or if it was the person himself who deleted it or took it offline after my message(s).

Here’s the mail I got from Facebook. It’s called “Follow-up about your recent report to Facebook”:

Hi,

Recently you reported a profile on Facebook. We did not take action on the profile you reported because it did not violate Facebook’s Statement of Rights and Responsibilities.

If, after reviewing the Facebook Community Standards (https://www.facebook.com/communitystandards), you think we’ve made a mistake, you can request that we review the profile again here: http://www.facebook.com/report/appeal.php?report_andthensome….

Please note: If the profile does not violate our policies, your ability to report may be limited in the future.

Thanks,
The Facebook Team

Give us feedback to let us know how we are doing:
http://www.facebook.com/survey/take.php?survey_id=130787177018977&cid=139834556156963

I sent a few reports yesterday, not only about these two profiles, but also about something else (which I’ll tell a bit further on) so I wasn’t quite sure which report this was. So I clicked the appeal link and came to this:

Facebook's appeal page for denied reports

Facebook’s appeal page for denied reports

So there you go. They wouldn’t take any action on my report (or any of the reports my friends did?), because it didn’t violate Facebook’s Statements of Rights and Responsibilities.
I mean… WTF???
Of course it doesn’t violate FACEBOOK’s Rights and Responsibilities. It’s not f***king Mark Zuckerberg in the picture. It’s ME in the picture, so it violates MY rights!
And since when is it allowed to
1) use someone’s picture without that person’s consent?
2) use a picture of which you don’t own the copyright without the consent of the rightful copyright owner?
So how does this not violate Rights and Responsibilities?

So I will appeal with exactly the text above and see what Facebook says to that. They may limit my ability to report if they still think it’s no violation.

And then the other thing…
When I did the RMSP photography course in the US in 2008, we had a great class (RMSP2008 forever!!! 🙂 ). We had so much fun together!
One of the courses we did was studio lighting and we stood model for each other when we did portraits.
One of the guys modeling for me at that time is probably one of the most hearty, friendliest, radiant and goodlooking guys I’ve ever met and he’s got a smile like no other. I swear, if I hadn’t been heterosexual, I would’ve jumped him *LOL*
Anyway… The portraits I took of him came out really nicely, and he was nice enough to sign a model release for me, so I could use the images. One of the images is in my portfolio:

Portrait of a handsome young man

The portrait

When I found another one of my pictures used as a profile picture on Facebook, I decided to check all the people I shot images from and which are in my portfolio. And guess what (can’t really blame them, in the end, but still), this image came up on two different Facebook profiles and on one corresponding Twitter page.

The Facebook profile of Jacob Mems with the portrait I shot as a profile picture

The Facebook profile of Jacob with the portrait I shot as a profile picture

The Facebook profile of Matt with the portrait I shot as a profile picture

The Facebook profile of Matt with the portrait I shot as a profile picture

Coincidence wants that my friend is also called Matt, but unless he has changed his last name and went from the most peaceful guy in the world to a streetfighter, these two Matts are not the same (if they are, then I sincerely apologize). And I know Jacob isn’t Matt, because according to Jacob’s profile, he’s studied in the UK and Matt hasn’t.
I sent both of these guys a message asking them to take down the profile picture, because it’s not them and they have no right to use the image without my consent and I left a tweet with the latter. I haven’t received any reaction, any sign of life from either.
I filed a report on both profiles with Facebook, but the problem with that is, that Matt isn’t on Facebook to my knowledge, and the only way to report an impersonation is if you can refer to the person on Facebook. So I had to go through the process of reporting abuse of intellectual property. That came up empty-handed sofar, but if the idiots at Facebook won’t even acknowledge a report by me and by a bunch of my friends of an impersonation of me than I don’t think they will go for the intellectual property thing.

So what I want to do now is make this go viral. And prove once again that Facebook only SAYS that they have privacy as priority number one, but really they don’t give a shit.

Read this, share this and put it out there.

Once a month (or so) I sit down at the computer and go through my portfolio with Tineye and Google image search to back track my images on the net. It doesn’t always come up with something, but sometimes it actually does.
Yesterday and today I did my routine and at this point the counter is on 20+ non-commercial blogs and 3 commercial pages. Typically I don’t mind if people use my images on their blogs, as long as it is -indeed- non-commercial. I do require a credit line and/or a link back to my page, and if a blog doesn’t have it, I write the blog owner a mail to kindly add the credit line / link or remove the image. Usually they add the credit line. Sometimes they don’t. If they get wise on me I’ll write the host / provider a mail and then the image will be taken down in most cases by the host, but usually I don’t let it go that far, nor does the blog owner. Usually it is -still, can you believe it??- the blog owner thinking that “whatever’s on the internet I can use for free, since it’s public property”. A little bit of kindness and education goes a long way.

With the commercial ones I’m less forgiving.
Before I do anything I make screenshots of the websites / pages I find my images on, and, depending on the kind of commercial website, I check the Internet Archive to see if I can find out how long the image has been on the website. If you fail to do the first, which I did in my first few times, there’s always still the option to go through the Internet Archives, but it’s better to have a fresh screenshot of the website BEFORE they take down the pictures and start denying things.
Then I write them a mail, very friendly, very informal, to start with, asking them to kindly send me copy of the license they have on file for the image used, since I can’t find it in my archives. There’s always the possibility that they actually purchased the image through one of the agencies I’m with and that -for whatever reason- the sale never came through to me. In that case it’s not the fault of the company, but of my agent and I know I have to pull someone else’s hair.
Usually there’s a bit of tugging back and forth; denial (we didn’t do it, our web designer did, etc. etc.), ignorance (we didn’t know, we thought that [insert one of 10,000 excuses I’ve heard]), or just plain brutality (it’s in Google image search, so I can use it for free). In the end I mostly manage to settle. Until now (knock on wood!) I’ve only once had to step up with a lawyer, and of course, me having the raw file and all, it was a no-brainer. Can’t go into details, since they made me sign a gag-contract, but I got better off it. A lot better. And it would’ve been settled for a lot less had they not gone so idiotically Homer Simpson on me.
Anyway… After having done this for a couple of years now I thought I saw pretty much all the surprises.
But then again… Facebook hasn’t been around for THAT long.
So today I was at it again, and you can picture my surprise when one of my images, watermarked and all by one of my agencies, came up as a profile picture on a Facebook profile:

Facebook profile

Screenshot from the Facebook profile that has my picture

So this is an image that was ripped straight from Photographer’s Direct. The image here:
Man in a dark tunnel

This is a self-portrait I did a couple of years ago, so you can imagine that -even if I’m not recognizable in the picture- I don’t like it at all that someone’s using this particular image as a profile picture on Facebook. Sure, the image is for sale, but this wasn’t a sale, and the guy in question didn’t ask for permission to use this image.

So that’s the story of today…
Now I’m pondering whether I should contact the guy myself or should I ask Facebook to do the work for me…?
What say you, crowd?

So I got this new phone. Another smart-phone. It actually looks quite smart. And I can even call with it! 😀
And it’s got all these fancy widgets that you can install. First I thought I’d install the Facebook app, so I checked it out, downloaded it, and got to reading to what I have to agree to when installing the app. I knew already that Zuckerberg was a sneaky little weasel, so I read carefully and quickly canceled. It read this:

This application has access to the following:
System tools: Prevent phone from sleeping, write sync settings
Network communications: Full Internet access
Your personal information: Read contact data, write contact data
Your accounts: Manage the accounts list, act as an account authenticator
Your location: fine (GPS) location

So… I don’t think so. I mean… Read contact data? Write contact data? Manage the accounts list and act as an account authenticator? WTF? No way!

There’s been already a whole lot of discussion going on about applications on today’s smart-phones that access private information, with or without the phone’s owner knowing about it, and I’m sure there’s something going on in my phone, too, with pre-installed things, that I don’t know of. But when installing third-party applications, you just have to be really careful.

So I checked on, found a couple of nice widgets that could give interesting info. AccuWeather Clock was one. So again, I downloaded it and got to reading what I have to agree to when installing. Did you think that Zuckerberg was a sneaky little weasel? From him I sort of get it still, since he has this whole social networking thing going on. But from the AccuWeather Clock? That app has no business sticking its nose in my private information! And it wants to access even more information than the Facebook app. WTF????

Accuweather Clock smart-phone application

D700, ISO200, 1 sec @ f/6.7, Tamron 90mm macro

The above is a real-time photograph of the AccuWeather Clock application, just before  installation. I don’t know who of you has actually installed this, but have you read what you’ve allowed this thing to access?
Allow this application to directly call phone numbers (services that cost you money).
Allow this application to act as an account authenticator, contacts data in Google accounts, Google mail, manage the accounts list, use the authentication credentials of an account.
Allow this application to modify or delete SD card contents.
Allow this application to modify global system settings, prevent phone from sleeping, retrieve running applications, write subscribed feeds, write sync settings.

Seriously, why the hell would you put the authentication credentials there in the first place, if you allow these kind of applications to freely use them? And why would this application need to have access your Google account, calendar and be able to add stuff to your calendar and to send people in your contact list mails? That’s just SO screwed up.
Have you read the terms and conditions on everything you’ve agreed to? Do you realize what implications these things have on your privacy?
I suggest you start checking what you’ve got installed on your phone and what it’s accessing. You might be surprised. Not pleasantly…

Recently there’s been a whole riot about Google’s new browser Chrome. Or rather… Its terms and conditions.
Most of the people just sign up, register, and check the box I agree for for a wide range of different things and applications without actually reading the small print. In most cases that’s ok, because most people don’t really have anything of value to share.
But if you’re a photographer and you have your “Content”, as they officially call it, posted on a website, it’s darn important to know what you sign up for.

Take for example Google Chrome. In point 11 of their first version of the Terms of Service it read

By submitting, posting or displaying the content you give Google a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any content which you submit, post or display on or through, the services. This license is for the sole purpose of enabling Google to display, distribute and promote the services and may be revoked for certain services as defined in the additional terms of those services.

Thanks to the people who actually DID read the Terms of Service and started making a big deal out of it, this was changed into something a lot more agreeable and a lot less dodgy:

You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services.

This is still quite an open book, but at least if you catch them using your pictures without permission, you can knock on their door and hold up your hand.

But then the other big fish… Facebook.
I usually don’t put any pictures of importance on those kind of sites anyway, but I must shamefully admit that this one also slipped through my attention. I didn’t read the Terms of Use on their website when I signed up.
But here, all you photographers, I know you’re on there, so read this, and read this carefully. This is an excerpt from Facebook’s Terms of Use:

When you post User Content to the Site, you authorize and direct us to make such copies thereof as we deem necessary in order to facilitate the posting and storage of the User Content on the Site. By posting User Content to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to the Company an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, commercial, advertising, or otherwise, on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicenses of the foregoing. You may remove your User Content from the Site at any time. If you choose to remove your User Content, the license granted above will automatically expire, however you acknowledge that the Company may retain archived copies of your User Content. Facebook does not assert any ownership over your User Content; rather, as between us and you, subject to the rights granted to us in these Terms, you retain full ownership of all of your User Content and any intellectual property rights or other proprietary rights associated with your User Content.

This basically means that no matter what images you post on Facebook, they can use them whenever, wherever, how ever, how much, and in what possible edited way they want, and they can even sub license YOUR images. And you’re not getting paid a dime.
So really, what you want to do if you must post images on Facebook and they are sellable and precious to you, is either make the resolution so low that they can’t really reproduce the image, or put a big fat watermark right in the middle of it.

Ok, maybe the chances are slim that they will actually use the pictures, but I know I would be seriously annoyed if I’d find out about something like that and there’s nothing I could do about it.

What the h*ll's going on?? Do you have the right??

What the hell's going on?? Do you have the right??

Anyway….
Some food for thought.